Privacy Policy

Welcome to Sanotask. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (sanotask.co) and use our software-as-a-service platform, and tell you about your privacy rights.

1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you to provide and improve our SaaS product, including:

• Identity & Contact Data: Includes first name, last name, email address, and account credentials when you register for Sanotask.
• Financial & Transaction Data: Includes details about payments to and from you. We do not store raw credit card numbers; these are handled securely by our third-party payment processors.
• Technical & Usage Data: Includes internet protocol (IP) address, your login data, browser type, time zone setting, operating system, and information about how you use our website and application.
• User-Generated Data: Any tasks, projects, schedules, or files you create and upload while using the Sanotask platform.

2. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To register you as a new user and create your account.
• To process and deliver your subscription and manage payments.
• To provide customer support and respond to your requests.
• To improve our platform, functionality, and user experience through analytics.
• To send you administrative emails, technical notices, and security alerts.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third parties to facilitate our services, such as:

• Cloud hosting and database providers required to operate Sanotask.
• Payment gateways to process subscription fees securely.
• Analytics providers to help us understand how our service is used.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon account deletion, user-generated data is permanently removed from our active servers within a standard timeframe.

7. Your Legal Rights

Depending on your location, you may have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data (the "right to be forgotten").
• Object to or restrict the processing of your personal data.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@sanotask.co
• Website: https://sanotask.co/